• Greet all customers and provide exceptional customer service for Senior Services
• Answer the telephone; handle customer inquiries by providing information regarding the City of
Tempe and its facilities and programs.
• Establish and maintain cooperative working relationships with the public and staff.
• Operate a computer to read e-mail correspondence, register customers for programs, update
attendance reports, etc.
• Operate a point-of-sale (cash register) system, accept payment of fees for senior programs
and counseling services, maintain change fund and process bank deposits.
• Maintain attendance reports; prepare statistical reports as requested.
• Monitor the Cahill Senior Center computer lab, offer basic computer assistance.
• Receive, sort and distribute incoming and outgoing mail.
• Assist with weekly bingo game set up and prizes.
• Assist with monthly Senior Center special events (set tables, decorate, food preparation).
• Use moderate physical exertion in lifting and moving equipment, supplies and room furniture.
• Assist with meal preparation and clean up as needed.
• Ability to open and close/secure Senior Center independently.
• Perform other duties as assigned.